Las Vegas Immersive Weddings LLC
Customer Responsibility Contract
These terms and conditions are a contract between the Ceremony Couple and Las Vegas Immersive Weddings LLC of Las Vegas, NV. Paying a deposit or any money is considered acceptance of these terms and conditions, and accepting this contract in electronic format is the equivalent of signing a paper contract with Las Vegas Immersive Weddings LLC. We are honored that you have chosen Las Vegas Immersive Weddings LLC for your wedding. Below is very important information, which will help make your day as stress-free as possible. Please read these terms and conditions carefully, as all paid money becomes non-refundable upon booking and is considered a Final Sale.
Arrival
Chapel doors open 15 minutes before the scheduled ceremony time for the “Ceremony Couple” and all guests. Upon arriving at the Chapel, you (the Ceremony Couple) will meet together with your wedding coordinator to go over details and settle any outstanding balances. It is important to arrive at least 15 minutes prior to the ceremony time because we often host more than one wedding per day, and there may be another wedding scheduled immediately after yours. (Late Arrival/Rescheduling fees apply with no exceptions.)
If you do not wish to see each other before the ceremony, you need to pre-arrange this with the wedding coordinator so we can arrange for the bridal room upgrade before the ceremony.
Changes to Your Ceremony Plan
Las Vegas Immersive Weddings LLC does not allow anyone but the Ceremony Couple to make changes to your package without written consent from the couple. This includes, but is not limited to: change of date, time, venue, upgrades, additional products and/or services, deletion of products and/or services, and/or any aspect of the ceremony process.
Please note that downgrades in packages are not permitted once booked. Upgrades are allowed only if our schedule permits. Upgrades are NOT guaranteed, unless the upgrades are booked in advance.
Floral Orders
If you would like to order flowers for your party, or if you would like something other than the floral arrangements included in your ceremony package please talk to your wedding coordinator for assistance and details.
Photos / Filming
You and your guests are welcome to take photos and videos of the ceremony. Las Vegas Immersive Weddings LLC is not responsible for any quality or other issues related to photography.
COPYRIGHTS: You are hereby notified that Las Vegas Immersive Weddings LLC holds all copyrights to images taken by Las Vegas Immersive Weddings LLC. Photography of you and your ceremony and as such, Las Vegas Immersive Weddings LLC has permission to use, distribute, publish and otherwise use images as it so chooses without prior consent. You shall have no right of approval, no claim to compensation, and no claim (including without limitation, claims based upon invasion of privacy, defamation, or right of publicity) arising out of any use, alteration, blurring, distortion, faulty reproduction, illusionary effect, or other use in any form of your first name, picture, likeness, voice, and biographical information. Individual images, individual image copyrights, and the copyrights in their entirety (with some limitations) are available for purchase. Unless otherwise indicated all images sold individually do not include copyrights. Las Vegas Immersive Weddings LLC retains the right to use any images, even those sold with copyrights, for promotional purposes.
Any photo/video products purchased are non-refundable and final. Chapel will only keep backup of the photos and videos for 90 days after the ceremony.
Nevada State Marriage License
If you choose the legal wedding ceremony, you must obtain a Nevada State Marriage License from Clark County Marriage Bureau and provide it to Las Vegas Immersive Weddings LLC on arrival. We are unable to perform a legally binding ceremony without a Nevada State Marriage License. Visit www.MLIC.VEGAS for information on obtaining your marriage license.
If you do not have a Nevada State Marriage License prior to your ceremony, your ceremony will be performed as a commitment ceremony or it can be moved to a later time (pending your purchase of a Nevada State Marriage License), based on availability and subject to a change fee.
Vow renewals and commitment ceremonies do not require a license.
Important
Marriage is a legally binding agreement. If either member of the Ceremony Couple shows signs of impaired judgment, we reserve the right to delay or cancel the ceremony. Fees will apply.
All our packages do not include the mandatory “Officiant’s Fee”. All our officiants and contracted officiants are verified and legal to perform ceremonies in the State of Nevada.
OUTSIDE MINISTERS: Because of the complexity of the immersive ceremonies, we are unable to allow for outside ministers at this time.
Gratuities
Gratuities are customary for any services provided, particularly in Las Vegas. Many couples wish to recognize their Ministers, Wedding Coordinators, Photographers, and Limousine or Classic Car Drivers with a gratuity, but are unsure of typical gratuity amounts. Below you will see what we would suggest based on Las Vegas industry standards.
CHAPEL STAFF & OFFICIANT: The suggested gratuity range in Las Vegas is $50 to $100 which is shared by the chapel staff.
LIMO & CLASSIC CAR DRIVER(S): For transportation provided on your wedding day, most couples choose to give $40 per ride.
Outside Food, Drink, Etc.
Please make sure your guests are aware that outside food, drinks and alcohol may not be consumed on property. Also, Nevada law prohibits smoking or other forms of consumption of marijuana in a public place including on the Chapel grounds and in a moving vehicle. As a result, such behavior will not be allowed on our property and in the limousines nor classic cars. A cleaning fee of $200 applies in the event of spills or damages.
Waiting Areas
Please be aware of extreme heat in Las Vegas, especially during the summer. We have a lobby area in which the Ceremony Couple may wait, but we may not have indoor waiting facilities available for your guests, especially on weekends and busy holidays, therefore it’s best to follow the arrival times in the itinerary provided by the Wedding Coordinator.
Discounts / Special Deals
Any discount offers must be presented at the time of your booking. Discounts will not be honored at a later date. Please email discount offer to your Wedding Coordinator so it may be applied to your package.
We cannot offer cash back. Please note we can’t accept any discounts/special deals once we have booked you. Please contact us to redeem any
special offers prior to booking online. Limited Time Offer are not guaranteed and have no monetary value therefore cannot be exchanged or refunded. All Offers are till supply lasts or till the promotion expires. Restrictions, Availability and Blackout dates may apply. Management have the right to cancel all offers without prior notice.
Payment and Rescheduling / Cancellations
BOOKING PAYMENT: The booking payment, including the package deposit fee, if required, is non-refundable after the booking is made during our promotional period (No Exceptions). In the case of cancellation thirty (30) days prior to your ceremony the amount paid will be extendable and transferable for up to twelve (12) months from the date of original reservation.
Cancellations (Discounted & Sale Packages/Services)
All Promotional Discounted Packages are final sale and NON-Refundable under any circumstances therefore the promotional price. Once the discounted package is reserved and paid for, all money becomes non-refundable.
Cancellations (Full Price Packages/Services)
If you need to cancel your ceremony date or event package, the amount paid will be extendable and transferable for up to twelve (12) months from the date of original reservation. All payments are non-refundable.
Change of Date or Time of the Ceremony or Event Package
1. – A Rescheduling Fee of $35.00 will be charged: For your change of date or time of the ceremony or event package, if you call more than thirty (30) days prior to your confirmed ceremony date and time or event package.
2. – Rescheduling Fee of $75.00 will be charged:
a) If your wedding must be rescheduled because you are late for your wedding or your limousine pickup; you wish to wait for late guests; you forgot your marriage license and do not wish to proceed as a commitment ceremony.
b) If you contact us within seven (7) days of your confirmed ceremony date and time, and you want to move your ceremony to another date less than seven (7) days from your original date.
3. – No Show / No Call: All money paid will be forfeited with no refunds accepted. Balance of package and officiation fee will be due by invoice within 48 hours of ceremony. A New Booking and Deposit will be needed to reserve a new date.
Payments and Balance Due
In order to give you the special day you are hoping for, we require that your balance will be paid thirty (30) days prior to your ceremony, in case a deposit only was made (For packages greater than $300.00). If you have a balance thirty (30) days prior to your ceremony and we do not hear from you and/or cannot get a hold of you, it is possible that your ceremony, or additional products and services, may be canceled. We accept Visa, MasterCard, American Express, Discover etc. We do not accept personal checks.
All payments made for your ceremony and after your ceremony has completed are non-refundable.
Personal Vows
You are more than welcome to write your Personal Vows to each other for your ceremony! These Vows do have a 2 minutes limit to be certain we stay within the ceremony timeline. Your Vows are to be submitted via E-mail three (3) days prior to your Ceremony date for review by Management and to be approved.
Late Arrival
If you arrive late, your ceremony may be rescheduled to the next available time. Keep in mind, the next available time may be the following day. A possible $75.00 rescheduling fee will apply. Please review our Rescheduling and Cancellation Policies below.
If your guests arrive late, we cannot delay a ceremony from its start time. Once the ceremony starts, late guests may not enter the chapel. If you choose not to proceed with your ceremony because of late guests we will reschedule your ceremony to the next available time, and the rescheduling fee of $75.00 will apply. Keep in mind that rescheduling times are subject to availability. Please review our Rescheduling and Cancellation Policies below.
Arbitration of Disputes
In the event there are any disputes or controversies that arise between the parties pursuant to the terms of the aforesaid Contract and Services, then the parties are waiving their right to litigate these issues in court and instead elect to have these disputes resolved through arbitration. The parties agree that any disputes are to be arbitrated through the American Arbitration Association and that the parties agree to abide by the rules of the Commercial Arbitration Rules of the American Arbitration Association. WHEREFORE, it is agreed that all claims and disputes arising or relating to the Contract or Services are to be settled by binding arbitration in the State of Nevada. Said arbitration is to be resolved through the Commercial Arbitration Rules of the American Arbitration Association and the parties agree to abide by these rules. Any decision or award as a result of any such arbitration shall be issued in writing and the arbitrator shall be mutually selected pursuant to the Commercial Arbitration Rules of the American Arbitration Association. Any arbitration award may be confirmed in a court of competent jurisdiction.
Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Please review our Privacy Policy on our website.
Confidentiality
Customer represents and agrees that the terms and amount of this Agreement are considered confidential and will not be communicated to any third party.
Non-Disparagement
Ceremony Couple agrees not to make any statements, written or verbal, or cause or encourage others to make any statements, written or verbal, that defame, disparage, or in any way criticize or cast in a negative light the personal or business reputation, practices, or conduct of the
Company or its affiliated companies or any of their officers, agents, directors, supervisors, employees or representatives. Ceremony Couple acknowledges and agrees that this prohibition extends to statements, written or verbal, made to anyone, including but not limited to, the news media, investors, potential investors, any board of directors or advisory board or directors, industry analysts, competitors, strategic partners, vendors, representatives, potential customers, and clients, whether or not any such statement would be privileged. Furthermore, Ceremony Couple acknowledges and agrees that pursuant to this prohibition he/she will not provide, create, or assist in the creation of any disparaging content or statements regarding Company to any internet source, website, forum, message board, or the like, regardless of whether or not any of the Parties owns or operates any such source or website. Ceremony Couples are always encouraged to contact Las Vegas Immersive Weddings LLC management for assistance to resolve any service issues.
Chargeback Reimbursement
In case of a contract breach and a chargeback claim made against Las Vegas Immersive Weddings LLC after services were reserved, the Ceremony Couple agrees to reimburse Las Vegas Immersive Weddings LLC , regardless of completion of Service of all Legal Fees, Outstanding Fees, Consultants Time and a one-time Chargeback Fee of $100 to be paid No later than Three (3) days from request. Additional fees will incur for any delays in the excess of Twenty (20) Dollars per additional day not to exceed a total of $500 per claim. Contact Las Vegas Immersive Weddings LLC prior to any chargeback request to assist you with any issues and to clarify any questions.
General
Las Vegas Immersive Weddings LLC is not responsible or liable for any items left in or around the Chapel and the surrounding grounds or vehicles, and any damage of property or vehicles. Las Vegas Immersive Weddings LLC is not responsible nor liable for fire, flood, vandalism, lost mail, or any accident that may arise. Las Vegas Immersive Weddings LLC is not responsible nor liable for any damaged or lost marriage licenses, photos, videos, or storage devices. These terms of service are subject to change without any prior notification.
Outside Vendors
Liability Agreement:
Las Vegas Immersive Weddings LLC (hereinafter referred to as “the Company”) contracts with various outside vendors to provide additional services and amenities for wedding ceremonies and events. Clients acknowledge and agree to the following terms and conditions regarding the liability associated with these external vendors:
• External Vendor Responsibility: a. The Company shall not be held liable for the actions, performance, or services provided by external vendors, including but not limited to catering services, photographers, officiants, transportation services, and others. b. Clients understand that these external vendors operate independently and are responsible for their own services, conduct, and adherence to safety standards and legal regulations.
• Vendor Selection: a. The Company carefully selects external vendors based on their reputation and qualifications, aiming to provide high-quality services for clients. b. Sometimes, depending on the package or event they choose, clients have the option to choose from a list of approved external vendors, and the Company will facilitate the coordination of services between the clients and the selected vendors.
• Liability Release: a. Clients hereby release and discharge the Company from any liability, claims, or damages arising from the services provided by external vendors. b. In the event of any dispute or issue with an external vendor, clients agree to address such matters directly with the respective vendor and not hold the Company responsible.
• Indemnification: a. Clients agree to indemnify and hold harmless Las Vegas Immersive Weddings LLC and its employees, agents, and
affiliates from any claims, losses, damages, or expenses incurred as a result of the actions or negligence of external vendors.
• Insurance: a. The Company encourages clients to consider purchasing appropriate event insurance to cover unforeseen circumstances or issues related to external vendor services.
By signing this Liability Agreement, clients acknowledge that they have read, understood, and agreed to the terms outlined herein. Clients further understand that Las Vegas Immersive Weddings LLC acts as a facilitator in coordinating services with external vendors and is not responsible for the actions or outcomes of those vendors.
Anything not listed in the terms of service is open to interpretation and change by Las Vegas Immersive Weddings LLC without prior notice. Lastly, we reserve the right to refuse service to anyone for any reason.
Our Terms and Conditions and Las Vegas Immersive Weddings LLC Customer Responsibility Contract is Non-Negotiable and Final.
By scheduling, submitting a form on our website, or clicking that you agree to the terms and conditions, you acknowledge that you have read, understand and agree to these terms and conditions. I understand & agree this is a legal representation of my signature, on behalf of the Ceremony Couple.